Boloh was established in October 2020 with funding from the National Emergencies Trust to provide culturally informed signposting, advice and therapeutic support for Black, Asian and Minority Ethnic children, young people and families affected by the pandemic. The service was set up in response to disproportionate impact of Covid-19 on these communities.  

The helpline’s work has now expanded to include providing advice, information and signposting to Black, Asian and minority ethnic parents/carers with children between 0-3 years old with respiratory infections. If you are not from these communities, we will work with you and aim to refer you on to other services.  

As a children’s charity, we believe it is important children and young people from these communities are given the help and support they need. We believe in the unique worth of every child and we are impassioned to make a difference in the lives of those children and young people who experience health inequalities and social deprivation.

The helpline is the first of its kind in the UK to offer a support service to help children and young people and their families from these communities develop coping strategies and build resilience.

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The team

We are a team of specialist workers with experience of working with children and young people from Black Asian and minority ethnic communities. Our team of specialist advisors and therapists work in a culturally informed manner and are knowledgeable about the lived experiences of children and young people from these communities. 

Our team of helpline advisors has been specially trained to deliver advice and information to parents and carers of children with respiratory infections, supported by an advisory team of medical experts in the field, including the Royal College of Paediatric and Child Health. 

The team is honoured to be part of this unique service and is equipped to support the complexity of issues that children and families from these communities face. 

Our vision

Our vision is to see Black Asian and minority ethnic children and young people and their families develop their inner strength to respond to the challenges of the pandemic and other health issues.